"I just wanted to let you know that Linda is doing a fabulous job managing our community. Besides the day to day management, Linda has been working very diligently to get our delinquent accounts caught up. We received a copy of the delinquency list last night at our Board meeting and Linda has seen to it that most of our delinquent homeowners are caught up. I don't think our delinquency list has ever looked this good. Linda is truly a dedicated professional who looks out for the best interest of our community. She is very prompt in responding to any questions or concerns by the Board or homeowners. I am so thankful that Linda is our managing agent. I just can't convey enough how thrilled our Board is with her performance.
Thank you again for putting Linda in charge of our community. She is truly a Blessing."
- Tracey E. Spitalsky, President, Old Farm Homeowners Association
"I'd like to thank Sunshine Management for meeting with me today. They care about the community. How do I know this? Because they catch things that could potentially bring a lawsuit to the Association and they find ways to get work done."
- member of Harwich Homeowners Association
"I want to thank you for your quick response to our air conditioning problem. Also, I would like to bring your attention to the excellent attention given to our staff by Tom from Forever Air. As he promised, today we came into a cool office which is a tremendous relief."
- tenant at Ambers Professional Center
"We had an issue with the men’s urinal here at [Frederick County Bank]. Eddie was dispatched to look at and correct the problem. I must say Eddie’s work ethic is impeccable. He did everything he could to get the toilet working correctly so we wouldn’t have to call in another vendor or replace the urinal. Eddie always does an excellent job for us and is an extreme pleasure to work with. I just wanted to let you know how pleased we are to deal with him when maintenance issues arise. Please let him know that all the Frederick County Bank employees he encounters are constantly telling me how nice he is and what a hard worker he is."
- Joseph A. Wolf, Vice-President, Frederick County Bank
"I am writing today to pass along some very nice words shared with me about Cindy. We recently asked Cindy to meet with an appraiser at our property. After telling me what a good job Cindy does, I agreed. He went on again complimenting her saying that in his business, he deals with a lot of property management folks and Cindy is really quite good. He has been around for a long time so his words were quite meaningful. We recognize Cindy does a great job. We also recognize there are many other folks at Sunshine that do such good work that helps Cindy look so good! Please let everyone know we appreciate all their combined efforts!"
- A.J., property owner
"[We] are very pleased with the manner in which Sunshine has helped us manage this incident. The immediate notification when the issue first occured, the documentation of the problem, setting up the service tech, and satifying the tenant below are all very much appreciated. We are pleased that you all have helped us bring this issue to a conclusion and minimized the cost to us, while ensuring the issue is resolved."
- C.F., property owner
"I enjoyed working with (Cindy) and the staff at Sunshine Management. I give (Cindy) and your staff a 10 for your customer service skills."
- S.H., tenant
"I thought it was time for us to acknowledge the great job Marion does for our community. Often time the boss hears all the bad, but never the good. Our community in the past has not been happy about the management and the way they were treated, much less what was being accomplished. Our community embraces Marion and appreciates the way she handles the various situations. My involvement on the board and with the management has shown me that it is a very difficult job. But if you treat people properly you get their buy-in and their support. As difficult as I anticipated the transition, it went off quite smoothly and I contribute that to the strong property manager on site with her support team. Not everything is perfect, but we keep at it. I personally can tell you how tough I can be and how demanding. Just ask Marion, but she is a trooper and is always cooperative. The greatest attribute that Marion has is that she cares, which she conveys to our people. Our two years has been very positive and we appreciate working with Marion. The board respects and appreciates all of her hard work and wonderful attitude."
"I also want to express our sincere thanks to the staff for their support. But no way under value the importance of Marion to (our association)."
- R.S., condominium board president
"I agree. Marion has been a God sent person for us. It is such a pleasure to work with her. She is warm, caring, and fun."
- J.G., condominium board secretary
"[We] want to thank you and Sunshine Management for your help last week during our flood when [we] were out of town. The ladies in the office want especially to thank Eddie and Wayne for their hard work and compassion during this mess."
- W.C.; L.C., condominium owner and condominium association president
"I wanted to thank you for your help with my recent project. This property had been a rental for many years and was recently vacated. I had expected the repairs at this old house to take well over six weeks. You and your staff accomplished the work in four. I am very pleased with the finished work. These results can only be attributed to your firm’s ability to cover all of the trades needed for this project. I would also like to thank Eddie, Issac, Mark, and Wayne. They all contributed extensively to the success of this project and I look forward to working with all of you on the next one."
- K.B., property owner
"The guys were at our house this morning to make the repairs and I just wanted to let you know they did a great job and could not have been more pleasant. Thank you."
- D.B., property owner
"Just a note before the big day!!!! You have been absolutely fabulous in addressing all our needs and curbing my anxiety even if it was 5:15 in the morning! I appreciate everything that you have done and have enjoyed meeting your team. This is really the first opportunity I have had as the new business owner to really see just how professional Sunshine Management really is. Thank you for making this stressful time a little easier!
- B.M.S., Home Instead Senior Care
"First and foremost, thank you for the prompt response to the light fixture! I now, can see what I'm cooking. Your customer/tenant service is responsive as well as exceptional. Know that I appreciate being taken care of."
- L.S., residential tenant
"Just a quick note to say thank you for getting our air up and running! You and your company have been so wonderful to work with and we just love it here."
- Ann, commercial tenant
“We are thrilled with our basement. Between Ed and Eddie, there wasn't a thing they couldn't do. They installed a first class bachelor's kitchen cabinets, counters and appliances. They also created a perfectly self-contained laundry room for us . We have already had offers from people to move in, without even advertising. Your guys are quiet, efficient and trust worthy, I'd recommend Sunshine to anyone who needs remodeling, especially while living in the home.”
- A.C., remodeling customer
"I wanted to take a minute to tell you how much our HOA loves having Linda as our Property Manager. Without a doubt, we have NEVER had a property management company give us the level of service we have with Sunshine and Linda. I think everyone would agree that looking at our delinquencies from this time 2 years ago is proof alone of Linda’s hard work!
I know there are always “problem” people who will complain about everything, but I really think we’ve got a good group on the HOA now, and we’re all excited about the things Linda has taken care of. She always responds quickly and with an answer to any question, and often has a solution lined up before we even ask for one. We are certainly thankful to have someone like her to be our property manager!
Thanks again for everything you all do – I know it can be a thankless job!!"
- Maryanne DeWitt, Board of Directors' Secretary, Old Farm Homeowners Association